🔒 Data Protection & Privacy
At rpiv5, your privacy is not a formality — it is a core commitment. This Privacy Policy explains exactly what personal data we collect from Indonesian players, why we collect it, how we use and protect it, and what rights you hold over your own information. Please read it in full before using our platform.
This Privacy Policy ("Policy") applies to all personal data processed by rpiv5 ("we", "us", "our") in connection with your use of the website located at https://rpiv5.net, its subdomains, and any associated mobile or desktop applications (collectively, the "Platform"). The Policy applies to all registered Members and unregistered visitors who interact with the Platform.
rpiv5 operates as a premium online casino and sportsbook platform primarily serving players resident in Indonesia. We are committed to handling your personal information with the highest standards of confidentiality, security, and transparency, consistent with internationally recognised data protection principles and, to the extent applicable, Indonesian personal data protection legislation.
By accessing or using the rpiv5 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and may request account closure by contacting us at [email protected].
📌 Summary: This Policy covers the personal data rpiv5 collects, why it is collected, who it may be shared with, how long it is retained, and the rights you have as a data subject. We never sell your personal data to third parties for their own marketing purposes.
rpiv5 collects personal data that is necessary, proportionate, and relevant to the purposes described in this Policy. We do not collect personal data beyond what is required to deliver our services, maintain platform security, and comply with applicable legal and regulatory obligations. The categories of personal data we collect are outlined in the table below.
| Category | Examples of Data Collected | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Yes — required for KYC |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bandung) | Yes — required for registration |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Yes — required for deposits and withdrawals |
| Transaction Data | Deposit and withdrawal history, bet records, game session history, bonus usage, win/loss records denominated in Indonesian Rupiah (Rp) | Yes — generated automatically |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Yes — collected automatically |
| Usage Data | Pages visited, features used, games played, click paths, search queries within the Platform | Yes — collected automatically |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Only when you contact us |
| Verification Documents | Scanned or photographed copies of national ID card (KTP), passport, proof of address, or payment method documentation submitted during KYC | Required at withdrawal stage or upon request |
| Marketing Preferences | Your opt-in or opt-out choices for promotional emails, SMS, and in-platform notifications | Optional — set in Account settings |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where health information is voluntarily provided by you in the context of a responsible gaming self-exclusion request, in which case it is used solely to facilitate that request.
rpiv5 collects personal data through the following channels and mechanisms:
rpiv5 processes your personal data only for specified, explicit, and legitimate purposes. We do not process your data in a manner that is incompatible with the purposes for which it was originally collected. Our primary processing purposes are as follows:
rpiv5 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
rpiv5 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following strictly defined circumstances:
🔒 Our Commitment: Every third-party entity that receives personal data from rpiv5 is bound by a data processing agreement or equivalent contractual safeguard that restricts the use of your data to the specified purpose only. We conduct periodic reviews of our third-party partners to confirm ongoing compliance.
rpiv5 uses cookies and similar tracking technologies to operate the Platform efficiently, maintain your logged-in session, remember your preferences, and analyse how the Platform is used so that we can improve your experience. The following types of cookies may be set when you visit rpiv5.net:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery (CSRF), enforce security policies | Session |
| Functional | Remember your language preference, responsible gaming settings, and last-used payment method | Up to 12 months |
| Analytics | Track page views, game engagement, and user journeys to improve Platform performance (aggregated, non-identifiable data) | Up to 24 months |
| Marketing / Retargeting | Deliver personalised promotional content based on your game preferences and browsing behaviour on the Platform | Up to 90 days |
Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may control functional, analytics, and marketing cookies through your Account settings. Please note that disabling certain cookies may impact your experience on the Platform — for example, you may need to re-enter your login credentials on every visit.
rpiv5 does not use third-party advertising networks that set cookies for cross-site behavioural tracking outside of the rpiv5.net domain. Any analytics processing is conducted using aggregated, pseudonymised data that cannot reasonably be used to identify you as an individual.
rpiv5 retains your personal data for no longer than is necessary for the purposes for which it was collected, taking into account our legal and regulatory obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data disposal procedures. Where anonymisation is not technically feasible, data is restricted from active use and marked for scheduled deletion at the earliest opportunity.
rpiv5 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes, but is not limited to, the following controls:
⚠️ Your Responsibility: While rpiv5 takes all reasonable steps to protect your data, the security of your Account also depends on you keeping your login credentials confidential. Do not share your username or password with anyone. If you suspect your Account has been compromised, contact [email protected] immediately.
As a data subject, you are entitled to exercise the following rights in respect of your personal data held by rpiv5. We are committed to responding to all valid rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.
To exercise any of the above rights, please submit a written request to our Data Protection contact at [email protected] with the subject line "Data Rights Request", your Account username, and a clear description of the right you wish to exercise. We may require proof of identity before processing your request to ensure that personal data is not disclosed to unauthorised parties.
rpiv5 operates a strict minimum age policy of 21 years for all registered Members. The Platform is not directed at, and we do not knowingly collect personal data from, any individual under the age of 21. This policy reflects both our international gaming licence requirements and our firm commitment to responsible gaming, particularly in the context of the Indonesian market where we serve.
All new Members are required to confirm during registration that they are at least 21 years of age. We further reserve the right to request documentary proof of age — such as a national ID card (KTP) or passport — at any stage of the account lifecycle. Where we have reasonable grounds to suspect that an Account is held by or being accessed by a person under 21, the Account will be immediately suspended pending verification.
If rpiv5 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. Any balance in such an Account will be handled in accordance with our Terms & Conditions. If you believe that a minor has created an Account on our Platform, please notify us immediately at [email protected].
rpiv5's primary server infrastructure is operated within jurisdictions that maintain adequate data protection standards as recognised under our applicable licensing framework. However, given that some of our third-party game studio providers and technology partners operate globally — including entities based in Europe, Asia-Pacific, and North America — your personal data may be transferred to and processed in countries outside Indonesia.
Where personal data is transferred internationally, rpiv5 takes appropriate safeguards to ensure that your data receives an equivalent level of protection to that afforded within Indonesia. Such safeguards may include:
If you would like more information about the specific safeguards in place for any international transfer of your personal data, or to obtain a copy of the relevant contractual measures, please contact us at [email protected].
rpiv5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services we offer. When we make material changes to this Policy, we will notify registered Members by email to the address held on their Account and/or display a prominent notice on the Platform for a minimum of seven calendar days prior to the changes taking effect.
The "Last Updated" date displayed at the top of this Policy will be revised each time a new version is published. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If we propose to process your personal data in a manner materially different from that described in the version of this Policy in effect at the time your data was collected, we will seek your prior consent where required by applicable law.
rpiv5 takes its data protection responsibilities seriously. If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, you are encouraged to contact us in the first instance through the channels below. We will endeavour to address all data protection enquiries promptly and in good faith.
📧 Privacy Contact: [email protected] — when writing to us about a data protection matter, please include your Account username and a clear description of your query or the right you wish to exercise. Do not include your full password or payment details in any correspondence.
Your Data, Our Commitment
These are the practical privacy and security commitments that sit behind every clause in this Policy — real protections for real Indonesian players.
Every connection to rpiv5.net is secured with 256-bit SSL encryption, protecting your personal data, payment details, and session credentials from interception at every point of transit.
Sensitive information stored on our servers — including identity documents and financial records — is encrypted at rest using AES-256. Passwords are one-way hashed and never stored in plain text.
rpiv5 enforces a rigorous 21+ age check and identity verification process to protect minors and ensure that every Account is held by a legitimate, verified individual.
rpiv5 will never sell, rent, or trade your personal data to any third party for their own commercial purposes. Your information is used exclusively to deliver and improve our services to you.
You hold eight distinct data rights — access, rectification, erasure, restriction, portability, objection, consent withdrawal, and complaint — all exercisable at any time by contacting our data protection team.
Our support team is available around the clock via live chat and email, with native Indonesian-speaking agents ready to assist you with any privacy query or data rights request in your preferred language.
Ready to Play Safely?
You have read our Privacy Policy and know exactly how your data is handled. Experience world-class casino games, live sportsbook betting, and premium slots on rpiv5 — all backed by the security commitments you just read.